Class Examples

Unit Goals

Alternatives to Code Enforcement
Identify when and how to use alternative methods of code enforcement by utilizing community resources and programs. Learn how to develop and implement community projects and educational programs to ultimately accomplish the goal of compliance.

Case Development
Learn how to investigate and initiate code enforcement complaints while documenting the investigation with statements, photos and written letters or reports. You will learn the effective ways of managing a case utilizing a variety of programs, resources and techniques.

Civil Rights and Liability
To develop necessary knowledge and help understand federal law regarding civil rights violations and especially how this applies to Code Enforcement. Develop an understanding of what actions or lack of actions can lead to civil litigation against a Code Enforcement Officer.

Code Enforcement Professionalism
Develop and examine ethical dilemmas and guidelines, definitions, common rationalizations and establishment of a professional environment. Understand the history, necessity and standards of ethical conduct by code enforcement professionals.

Courtroom Demeanor and Testimony
Understand the role of the code enforcement professional in court and the importance of preparation. Develop confidence and the professional demeanor necessary to testify during a court proceeding. Teach you defense tactics in the courtroom and how to deliver understandable information about your case.

Cultural Dynamics in Code Enforcement
Develop an awareness of cultural/interpersonal issues, which dictate the predominant values, attitudes, beliefs and outlooks among multi-cultural environments.

Drug and Drug House Identification
Expand a broad understanding of the history of drug abuse in America. Add to your knowledge on indentifying dangerous drugs and the potential negative effects the drugs have with a person’s ability to cooperate with authority. Increase the necessary skills to identify a drug house and the potentially dangerous situations involving them.

Evidentiary Issues
Develop standards and procedures of evidence collection in order to complete an investigation and prepare the case for court. The class will teach you the proper procedure including relevance, rights of alleged violators in court, due process, privileges, Fourth and Fifth Amendment issues, hearsay and the use of public records.

Illegal Dumping Investigation
Learn about the investigation aspect of illegal dumping and develop the ability to identify when and how to utilize other agencies to assist. To teach you how safely respond and identify hazards and potential life threatening circumstances in the surrounding area.

Landlord Tenant Training
Learn more about the Oregon Landlord and Tenants Laws along with each party’s rights, responsibilities and implications. Assist you in resolving landlord/tenant issues by way of mediation, local resources, referrals and voluntary compliance.

Legal Aspects of Code Enforcement
Develop an understanding of the laws affecting code enforcement including the United States Constitution and Oregon State Statues, right of entry, issuance of warrants and the court system.

Media and Public Relations
Assist you in what not to say when dealing with the media and the public. This class with teach you how to be ready to give effective interviews by developing a media strategy that will present code enforcement to the public in a positive manner.

Mock Trial
Hearings – Develop an understanding of the procedures that should be followed in preparing and presenting effective cases to the Hearings Board. Practice several mock cases with an actual Hearings Officer and attendees who will critique and evaluate your performance.

Court Trial – Develop an understanding of procedures that should be followed during a court appearance along with the differences in court authority. Practice several mock trials with an actual Oregon Court Judge and attendees will critique and evaluate your performance.

Officer Awareness and Survival
Increase your awareness of potentially dangerous, possible injury and/or life threatening situations while inspecting properties. Develop skills and an understanding of how to safely and effectively handle these “HIGH RISK” situations.

Organization of the Code Enforcement Unit
Help determine the proper mission of the code enforcement and teach strategies to achieve team goals. This class will help the code enforcement professional revamp a current code enforcement program for maximum success and how to implement the new program that will ensure the highest community quality of life while achieving maximum productivity.

Principals and Practices of Code Enforcement
Examine the fundamentals of code enforcement and its impact on communities. Learn the steps of code enforcement including; receiving a complaint, documenting, inspection procedures, enforcement actions, issuing citations and presenting cases. Learn how to apply basic skills including enforcement techniques, inspection procedures, field communications and call handling as well as the legal requirements to complete duties from the initial complaint to the final hearing process.

Property Ownership and Research
How and locate the owners and/or responsible parties of a property. Teach you how to utilize various types of research, resources, agencies, companies and methods to obtain the correct information.

Public Speaking and Presentation
Learn deliver presentations professionally in front of a group of people using proven techniques to enhance professional style and make points relevant to the audience or topic.

Report Writing
Increase your understanding of the fundamentals of code enforcement report writing and to develop the knowledge and skills necessary to write an accurate report. Help understand the requirements regarding mandatory reporting and documenting the incidents or observations.

Special Situations in Code Enforcement
Examine and develop specific areas of code enforcement including; Civil Compromise, Stipulated Judgments, Chronic Nuisance Properties, Abatement, Recovery of Costs, and Judicial Foreclosures.

State Agencies Awareness
Oregon Humane Society – Give you the ability to help identify animal neglect or abuse issues while responding to investigate a complaint. This class will give you the procedure for reporting animal issues and who to contact in your community.

Services for Children and Families – Give ability to help identify child neglect and abuse issues while responding to investigate a complaint. This class will inform you of the mandatory reporting requirements and who to contact in your community.

Stress Management
Identify and acquaint you with the stressors facing code enforcement and what measures are available to intervene and assist you in dealing with emotional stress. Explain the unique stresses of the enforcement profession and how these stresses carry over to influence co-workers, marriage and family relationships.

Success in Service
Understand the methodology and personal commitment to the acronym SUCCESS. Understanding customer service and how it benefits the employee, the company and the organization.

Tactical Communications (Verbal Judo)
Develop the interpersonal communication skills necessary to communicate effectively with emotional, angry, and/or hostile citizens and to develop the communication techniques necessary to defuse or de-escalate crisis situations.

Time Management
Teach you how to manage your time effectively by using basic time management principals while recognizing timeline requirements and goals. Develop tools, programs, and techniques to effectively manage your workday.

OCEA Certification Manual